Our Services
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1. Your inquiry related to our products or prices will be replied within 24hours; 2. Protection of your sales, design and all your IPR; 3. Well-trained and experienced staffs to answer all your inquires in fluent English; 4. OEM, ODM and customized lightings can help to bring into production. |
Samples: |
Sample lead time:3-5 working days; We deliver the samples and small orders to customers by DHL,FedEx,TNT or UPS; Dedicated forwarder can be according to the instruction from customer; Bank transfer, Freight collect or Pay trough PayPal.
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Orders |
For normal orders, we accept Paypal,Western Union,T/T Payment policy:30% deposit in advance, balance 70%T/T before shipment |
Warranty |
1. All goods will be guaranteed for 24months after shipment for normal use; 2. Improper use (wrong voltage, wrong power supply, wrong dimmer etc) will not be guaranteed; 3. For quality problem, we will send free replacements of bulbs or other spare parts on subsequent orders; 4. For damaged goods, you need to inform us within three days after receiving the goods. We will send replacement directly or help to claim from forwarder. |