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Customer service:
1.For all your inquires about us or our products, we will reply you in detail within 24 hours
2.We offer OEM services.
Can print your own logo on product , can customize the retail box packing and other things.
3. We have very experienced R&D engineers and we have strong ability to do ODM projects.
After-sales service:
1.Before shipment , products will be strictly inspection on our factory ISO9001:2008 Process System.
2.Just in case,there is abnormal.Please contact us at first time, Customer Complaint handling proce dure will be boot at once.
3.Implementation of the scheme will be come out within 48 hours.
Professional Brass Light
1.5 hour reach Ningbo port
13 years experience, ISO certificated
80 workers, 3 production lines, a machining workshop, a finish workshop
1. Q: Can I get some samples?
A: We are honored to offer you samples for quality check.
2. Q: What’s the lead time?
A: It usually takes about 40-50 ays to produce an order from MOQ to 20FT container.
But the exact delivery time based on different orders.
3. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should
not be less than MOQ.
4. Q: How does your company do regarding quality control?
A: We have a QC team to nsure 100% products checking.
5. Q: What are your warranty terms?
A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
6. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and credit.
Our company has been alibaba’s Gold supplier for 12 years.
If you check with alibaba, you will see that we have never got any complaint from our customers.
7. Q: What's the payment you accept ?
A: As usual our payment is 50%T/T as deposit and 50%T/T.