Shenzhen Cansun Lighting Co., Ltd.

Shipping :

1. FedEx/DHL/UPS/TNT for samples, Door-to-Door;

2. By Air or by Sea for batch goods, for FCL; Airport/ Port receiving;

3. Customers specifying freight forwarders or negotiable shipping methods!

4. Delivery Time: 3-7 days for samples; 5-25 days for batch goods.

Payment Terms

1. Payment: T/T, Western Union, MoneyGram,PayPal; 30% deposits; 70% balance before delivery.

2. MOQ: 1pcs

3. Warranty : 3-5 years

4. Package :  Standard export, neutral packing.

1. Your inquiry related to our products or prices will be replied in 24hours.

2. Well-trained and experienced staffs to answer all your enquires in fluent English.
3. OEM&ODM, any your customized lightings we can help you to design and put into product.
4. Distributorship is offered for your unique design and some our current models.
5. Protection of your sales area, ideas of design and all your private information.

6. We are a factory manufacturing led indoor lamps,best production capability ,best quality control, Best Service .
7. Inspected by the Inspection Institution of Bureau Veritas Certification.
8.100% QC inspection Before Shippment.

Q1: What is the Warranty for the led light ?
A1: For the lamps,we have 5 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost

and replacement.  And enclose a copy of the quality assurance agreement.

Q2: What is colour temperature?
A2: Cansun Lighting offer lamps in warm, natural,pure and cool white with colour temperatures measured in Kelvin (K). The lower the

colour temperature is, the warmer the light given by the LED:

Warm white = 2700K-3200K
Natural white = 4000K-4500K
Cool white = 6000K-6500K

Q3:: What is CRI?
A3: CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.For LED light ,the CRI is mostly 80Ra, But there

are some suppliers write a high data to attract

clients,please note.

Q4: Will your LED light work on a dimmer switch?
A4: We do not recommend using our LED PANEL Light on a dimmer switch, this type of switch can potentially cause damage to the light.

Q5: What kind of size suitable for installation ?
A5: led PANEL light cutout size < Open hole < Cover size + 8mm.

Q6: Why does my LED light not work properly in extreme temperatures?
A6: Any temperature below 14 F or above 122 F may cause a LED downlight to flicker, dim, change color, or cease to function. Once

the LED downlight is returned to an operational environment it should began to work properly.

Q7: What is the AC Voltage tolerance for our LED PANEL light?
A7: Their AC voltage tolerance is +/- 10%.

Q8: Do your LED light emit UV light?
A8: No. But you should never point an LED light into your eyes. The light is very bright and could cause damage.