Shenzhen Cosun Sign Engineering Co., Ltd.

1) When can I get the price?

We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority. 

2) How can I get a sample to check your quality?

After price confirmation, you can require for samples to check our quality. If you just need a sample to check the design and quality, we will provide you sample for free, as long as you afford the express freight.

3) How long can I expect to get the sample?

After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 workdays.  
You can use your own express account or prepay us if you do not have an account.

4) How to order my own sign products?

Our signage products are all customized, so you can send us the vector files, such as PDF, CDR, AI, DXF format, etc. The size and quantity of the products should also be informed in detail, so that we can know your needs better, and we will arrange the design and production of your signs as soon as possible.

5) How to pay for my products?

We accept TT / LCP / DAP / DDP etc., if you wants to pay by credit card, then you can choose Alibaba assurance.

6) What about the transportation and delivery date?

Generally we use DHL/TNT/UPS/FEDEX. The delivery time is 3-10 days according to different countries. If oversize, we will shipping by air, the delivery time will be 10-15 days.

7) Transportation safety?

If something is damaged during transportation, you can take the photo first and then send us the package picture. If the damage is serious, we will coordinate your problem and negotiate with the shipping company to request settlement.