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Shanghai Edgelight Industry Co.,Ltd is a professional company in R&D, manufacture and sale of high-accuracy Pressure Sensors, Motion Sensors, Load Cells, Automatic Control System, and products based on photo electricity integration including LGPs (light guide plates), LED light box,LED strip ,power supply, Photoelectric Sensors etc. As a national high and new tech enterprise in China, we have strong capability of R&D and production. With the over 30000 square meters highly efficient R&D centre in Shanghai of China , Willich of Germany, Viadivostok of Russia, Tianjin of China, products and services covering over 50 countries and more than 60 patents and trademarks either in China or abroad, Edgelight Group is a qualified leader in several fields.
Q1: . What's your MOQ ?
A1:Our MOQ is 1pcs
Q2:Can I have sample order for LED light?
A2: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3: What is the lead time?
A3:Sample needs 1-3 days, mass production time needs 5-7 workdays for order less than 1000 pcs.
Q4:Do you accept OEM services?
A4: Yes, we accept and produce as your requests .
Q5:. How do you ship the goods and how long does it take arrive?
A5: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.Airline and shipping are also acceptable.
Q6:Can we print my logo on your led light box?
A6: yes, please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A7: Yes, we offer 2-5years guarantee for different products
Q8: Do you have your own factory?
A8:Yes,we have two factory,one is in Shanghai ,the other one is in Tianjin.
Q9:Do you have overseas office ?
A9:Yes ,we have two overseas office ,One is in Germany,the other is in America.
Q10:How to deal with the faulty?
First : Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly : during the packing period ,we will repair them or resend them to you or we can discuss the solution including re-call according to real situation .