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Packing & Shipping
Q1. Can I have a sample order for Lorawan unit controller?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 25-35 weeks for order quantity more than
Q3. Do you have any MOQ limit for Lorawan unit controller order?
A: Low MOQ, 1pc for sample checking is available
Q4. Does your interface support the DALI protocol?
A: Yes, Our DALI interface support it.
Q5. Can the lighting controller switch automatically if gateway lost?
A: Yes,the controller can solve this problem by itself and there are local strategies.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How many lighting controllers can a gateway usually control?
A: One gateway can control 200 pcs lighting controller under normal circumstances.