Shenzhen Glebe Lighting Limited

Shipping methods: 1. We'd love to try our best to arrange the most reliable as well as cost-effective shipping ways for customers' reference.(Small parcels by express company like DHL, Fedex, UPS,TNT,etc, or by air/see for large orders) 2. Private freigt forwarder and specified shipping method are acceptable. 3. We will let you know the waybill after the logistics staff pick up the goods,and also will help you track your order until they arrive in your place safely. 4. Please check if all the lamps are intact at the very first time when you get them.And if any problem, please contact us as soon as possible.

Our Services 1.We have a professional team to provide a whole set of greenhouses planting scheme design, 2.We support OEM and ODM,including lighting, planting equipment, control system 3.During the warranty period, we are responsible for all the costs of any problems with the products, 4.Long-term customers can get our new products sample for free, 5.For long-term customers, we can provide any design service and provide payment days for free.

Q1. Can I have a sample order for led light? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. Q2. What about the lead time? A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 200pcs. Q3. Do you have any MOQ limit for led light order? A: Low MOQ, 1pc for sample checking is available. Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q5. How to proceed an order for led light? A: Firstly let us know your requirements or application. B: Secondly We quote according to your requirements or our suggestions. C: Thirdly customer confirms the samples and places deposit for formal order. D: Fourthly We arrange the production. Q6. Is it OK to print my logo on led light product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. Q7: Do you offer guarantee for the products? A: Yes, we offer 2-5 years warranty to our products. Q8: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. B: Secondly, during the guarantee period, we will send new lights with new order for small quantity. Fordefective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.For more questions, please contact our professional staff.