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FAQ
Q1. Can I have a sample order for led light?
A: Yes, sample order is available to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days,
Q3. What's the MOQ?
A: Low MOQ, 1pc for sample , 100pcs/carton order
Q4. How do you ship the goods and how long does it take to arrive?
A: Samples send by express ,such as FedEx,DHL,TNT,UPS,EMS. 3-7 days arrive
Large quantity send by ship,12-45 days depend on which country
Q5. How to proceed an order for led light?
A: 1. let us know your requirements or application.
2. We send quotation according to your requirements
3. Customer confirm the order and pay deposit
4. We arrange the production.After receiving balance ,send the goods
Q6. Is it possible to print my logo on led light product?
A: Yes. Label sticker or laser printing are available for your own logo design
Q7: What's the guarantee time for the products?
A: We offer 2-5 years warranty for all products.
Q8: How to deal with the faulty?
A: 1.All the products are under strict quality control to ensure defective rate less than 0.2%.
2.During the guarantee period, if any problems , we will send new one or spare parts to repair