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1. Q: Are you a factory or a trading company ?
A: We are a factory.
2. Q: Can you provide samples ?
A:Yes,we are able to offer samples.
3.Q: How can I have a Proforma Invioce/Quotation?
A: You can have Proforma Invoice/Quotation either by providing us the list of your requirements through fax email or by sending an enquiry.
4.Q: What are your payment terms?
A: All payments should be made in US dollars unless specified in the quotation sent to you.
5.Q: What factors I need to get a quotation?
A:Model,Material name,Your Desired output,Voltage is also needed for a precise quotation.
6.Q:What is the real delivery time of your factory?
A:15 to 30 days for general series products, meanwhile,customized products/packing would need 25 days to 60 days based on different situations.
7.Q:How do your after-sale service work if the product got damaged?
A:In the guarantee time 12 months, our general after-sale service is changing the damaged items for the customer.