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Payment:30% TT deposit, 70% against copy of bill of lading.
Lead Time:20-30 days after deposit.Time is gold for you and for us.
Sample Lead Time:Sample can be delivered within 2-5 days on customer request.
Shipping port: Ningbo or Shanghai port
Delivery detail: We ship goods by DHL/UPS/FEDEX/TNT express which takes 3-5 days to arrive, or by sea (20GP/ 40GP/ 40HQ/ LCL) which takes about month to arrive, depending on your actual requirements.
Packaging Details:
Inner packing: White color box each pcs, Color Box each pcs,
OUT BOX: Standard exporting packing, Or to be negotiated.
Our Services:
1. Your inquiry related to our products or prices will be replied in 2hrs.
2. We support ODM & OEM any your customized lightings we can help you to design and put into product.
3.We have our professional R&D, produce the products according your requests.
4. Protection of your sales area, ideas of design and all your private information.
Q1. Are your lamps dimmable, some other suppliers can do dimmable, but with plastic body. How about yours?
A: Yes, all our items can be dimmable, include E12, E14 bulbs. No plastic body.
Q2. Have tried from a few other chinese manufacturers but at so far they still suffer quality, flicker on longevity problems. How about yours?
A:We are doing high quality line with constant current driver, sapphire substrate filament. Our non-dimmable bulbs no flickering at all. For dimmable bulbs: no flickering after 0.5m when you see by phone.
Q3. What is colour temperature?
A: Warm white: 2200k, 2500k, 2700k, 2800k, 3000k
Natural white: 4000K-4500K
Pure white: 5000K-5500K
Cool white: 6000K-6500K
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
