Anhui Xihui Import And Export Co., Ltd.

Shipping:

1. FedEx/DHL/UPS/TNT for Samples, Door-to-Door;

2. By Air or by Sea for batch goods, for FCL; Airport/ Port receiving;

3. Customers specifying freight forwarders or negotiable shipping methods!

4. Delivery Time: 7 days for samples; 15 days for batch goods.

Payment Terms

1. Payment: T/T, Western Union, MoneyGram,PayPal; 30% deposits; 70% balance before delivery.

2. MOQ: 1 pcs

3. Warranty : 5 years 

 Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly, let us know your requirements or application.

Secondly, we quote according to your requirements or our suggestions.

Thirdly, customer confirms the samples and places deposit for formal order.

Fourthly, We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 

than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 

defective batch products, we will repair them and resend them to you or we can discuss the solution i

ncluding re-call according to real situation.