Guangzhou Kimh Electronic Technology Co., Ltd.

Buyer Reading 

1. For some vehicles such as European vehicles, you may need to install the load resistor/ LED decoders to avoid below issues. It is not the quality problem of LED bulbs.
1). Flickering Lights
2). Strobing Effects
3). "Bulb out" Dash Indicator

2. Please check the housing, dimensions, base and part number of your current bulb to determine if you are buying the correct led product. We are not responsible for orders that are purchased wrong.

3. Please be noted that the price in our website is merely the reference price and the actual one is subject to our final confirmation!

4. Any problem, requirement and suggestion, please contact us freely, we'd be very pleased to be at your side.
Q. What’s the failure rate of your the lights?
A. We control our led bulb defective rate less than 0.01%.
Q. How often does your company update the product ?
A. We never ever stop developing new products. We will design a new product every 2 months according to the market demand.  
Q. Can I place sample order for testing before placing regular order?
A. Yes, trial order is acceptable..
Q. What payment methods your company accepts? 
A. We accept T/T (Bank Transfer), Paypal, Western Union, Cash, L/C and Alibaba Trade assurance. 

Warranty

Q. How about your after-service?
A. We offer 12 months warranty for all products.

1.) For led headlight, please cut the wires of lamps and show us photos of clear QC bar code.
2. )For led small bulb,
Step 1: Connect the power and test one normal bulb, show us;
Step 2: Test the defective bulbs and show us the problem;
Step 3: Send us the video(or send upload it to the Youtube, send us the link)
We will replace new led to you in next order.

Product Quality

Six steps before delivery
1, Checking raw material;
2, Testing and aging led chips and electronic components for 72 hours;
3, Testing Semi-finished products;
4, Testing finished products first time;
5, Aging finished products;
6, Testing finished products
 
About Packing

Q. What is your terms of packing?
A:
For the headlight,
Generally, we pack our goods in our neutral boxes. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
For Led small bulb,
Usually, we pack our led small bulb in anti-static bag for free. Neutral box or OEM box is also available. Welcome to contact us if you like to make your OEM box.

About order

Q. Is there a minimum order amount?
A. We don’t request MOQ for trial order.
Delivery time:

Q.How about your delivery time?
A: 3 working days after accepting the full payment when the goods in stock.
    7-15 working days when the goods out of stock.

Customer Service
Q. What kind of service your company offer?

A:
OEM Service
We can offer our customers OEM service including laser or print customer's logo on the products and OEM packaging.
 
After- service
We promise that we will offer you really after-service, only if our product's issues! Best after-service will be provided by our own professional sales team and after-service team.
 
Personalized Service
If you have any idea of the products or want to made your special products, welcome dream team! We have our own developing and designing team, which ensure our own technological and innovative products for customers. We will help you realize your dreams.
 
Transportation Service

We directly cooperate with DHL, you can get goods faster and save your shipping cost.
Other optional express: FedEx,UPS,EMS, Aramex.
If the quantity is large, we can also transport the goods to you by sea.

Privacy Policy
We are a auto led manufacturing company and we respect our customers and their privacy, which is why all the information we get from our customers is confidentially kept and not given to any other third party. We ask for certain information from our customers to process our orders and to help us provide them with special offers, newsletters and better Customer Service.