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FAQ
Q1. Are you factory or trading company ?
A: We are factory located in Ningbo since 2003 .
Q2. Can i have a sample ?
A: Yes , we can offer samples
Q3. Do you offer OEM /SKD service?
A: Yes , we accept OEM/SKD
Q4. What about the lead time?
A:Sample needs 3-5 days, container takes about 20 days
Q5. What's the MOQ?
A: Low MOQ, 1pc for sample , 50PCS MOQ order
Q6. How do you ship the goods and how long does it take to arrive?
A: Samples send by express ,such as FedEx,DHL,TNT,UPS,EMS. 3-7 days arrive
Large quantity send by ship,12-45 days depend on which country
Q7. Is it possible to print my logo on led light product?
A: Yes. Label sticker or laser printing are available for your own logo design
Q8: What's the guarantee time for the products?
A: We offer 2-5 years warranty for all products.
Q9: How to deal with the faulty?
A: 1.All products are under strictly quality control to ensure defective rate less than 0.2%.
2.During the guarantee period, if any problems , we will send new one or spare parts