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Net weight | Package weight | Warranty | Certificate |
12.8KG | 14KG | 5 Years | CE RoHS FCC |
Certificate
Company Introduction
Professional equipment
product testing
FAQ
Q1: Do you offer guarantee for the products?
A1: Yes,We offer 5 years warranty to our products. all of our lights use Samsung&Osram CHIPS
And, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we,will repair them and resend them to you or we can discuss the solution including re-call according to real situation
Q2:Are you a manufacturer?
A2: Yes,we are a manufacturer.We are committed to R&D and production of green, energy-saving and high-quality products. We have professional laboratories and researchers, and have conducted rigorous and serious experiments and tests on the proportion of each product to ensure scientific validity. As a diversified company, we have been following the changes in the market. We have been constantly improving the structure of our products, and the scope of application can be reasonably extended according to customer needs.
Q3: Can I print my logo on the fixture ?
A3: Yes, we can print your logo on the supporter.
Q4: Do I need solder when receive the lights? does it come with instruction?
A4: You needn't solder when you receive the lights, in the package it will have instruction paper, all of our lights come with free assembly.
Q5: What about the lead time?
A5: For order under 50 sets, we can ship in 7-15 days after payment made.
For order more than 300 sets, we can ship in 20-30 days after payment made.
Q6: What are payment terms for new customers?
A6: Usually we make transaction via alibaba trade assurance. after we set up an order, you can pay with Credit Card, Visa, E-checking, Western Union or T/T.
Q7: How do you ship the goods and how long does it take to arrive?
A7: We usually ship by DHL, UPS, FedEx