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Q1. How to choose LED light source?
A: Lumens(LM), light efficiency (LM/W), Life span (hrs) are very important factors when choosing LED light source. The higher, the better. Besides, brand of LED chip, LED housing and other materials will influence the product reliability.
Q2. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3. Why choose Leyond Lighting?
A: Client-oriented, technology first, hornest operation is our business philosophy. Leyong always treat the clients benefit as the most important thing. So, we use the top brand material to produce high quality product.
Q4. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than much.
Q5. What can Leyond offer?
A: Our products covers a wide range. We can offer you, LED flood light, LED high bay, LED downlight, LED ceilling light, LED spot light, LED tube, LED module, ect.
Q6. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q7. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q8. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions,Price term: EXW shenzhen .
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q9. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q10: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q11: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.