Ninghai Chenxiao Electrical Appliance Factory

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Company Introduction:

Ninghai Chenxiao Electrical Appliance factory is specialized in LED flashlight item field for years, We manufacture LED flashlight , LED headlight, LED puck light, LED sensor light, LED working light, LED night light, LED camping light, LED keychain light and so on, Items are CE, ROHS, FCC approved.
We own R&D team and keep manufacuring high quality LED lighting products since 2011, mainly export to EU market, USA market, Australia, Middle East countries,etc. With years of export experience along with excellent quality, advanced services and competitive prices, we has won numerous customers' trust and support.
We will keep our best service for our every customer . 

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 5-7 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by sea , It usually takes 10-35 days to arrive base on different countries,Airline, DHL, UPS, FedEx or TNT  also optional,DHL/Fedex/TNT/UPS need 3-7 days  base on different countries.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1 year warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution

 including re-call according to real situation.

Q9:Term of payment ?

A:  T/T 30% balance payment, balance paid before shipment or against B/L copy .

Q10. How to contact you?
A: At any time,you can contact us by E-mail , we will reply you within 24 hours, or call us directly if anything urgently. we will solve all your questions with patient.