Ningbo Kaixiang Electrical Appliance Co., Ltd.

Q1: What"s the sample lead time and sample cost ? 

       For your own design:

       Samples charge is according  to actual cost, and it is refundable after your order released.

       Sampling lead time: 5-7 days.

       For our existing samples:

      1. Unit Price Under USD$2.00 :  FREE.

      2. Unit Price Over USD$2.00:  Not FREE.

Q2: What"s the delivery time?
        It usually takes about 25-35days to produce an order after we received the deposit.

       But the exact delivery time might be different for orders .

Q3:Can we just order small quantity?
      Of course,small quantity change into big quantity,

      so we hope we can give us a chance,reach a win-win goal in th end.

Q4: How does your factory do regarding quality control? 
        Quality is priority. We pay much attention to the quality check,we have QC in every production line.      
        Every product will be fully assembled and carefully tested before it"s packed for shipment.

Q5: What Certificates do you have?

       Our products have been tested by CE and RoHS Sandards which is complied with the European Directive.

Q6: Do you have any sales service?

        Yes, we do 1 Year Warranty for any of our products.

        We keep promise we do full refund for the defective products. 

Q7: What about the payment?

       We accept T/T, L/C for the large quantities order,

       and Western union and Paypal will be acceptable for the samll quantities order.