Ningbo Kaixiang Electrical Appliance Co., Ltd.

Q1: What"s the sample lead time and sample cost ? 

       For your own design:

       Samples charge is according  to actual cost, and it is refundable after your order released.

       Sampling lead time: 5-7 days.

       For our existing samples:

       Unit Price Under USD$2.00 : FREE.

       Unit Price Over USD$2.00:    Not FREE.

Q2: What"s the delivery time?
        It usually takes about 25-35days to produce an order after we received the deposit.

       But the exact delivery time might be different for orders .

Q3:Can we just order small quantity?
      Of course,small quantity change into big quantity,

      so we hope we can give us a chance,reach a win-win goal in the end.

Q4: How does your factory do regarding quality control? 
        Quality is priority. We pay much attention to the quality check,we have QC in every production line.      
        Every product will be fully assembled and carefully tested before it"s packed for shipment.

Q5: What Certificates do you have?

       Our products have been tested by CE and RoHS Standards which is complied with the

       European Directive.

Q6: Do you have any sales service?

        Yes, we do 1 Year Warranty for any of our products.

        We keep promise we do full refund for the defective products. 

Q7: What about the payment?

       We accept T/T, L/C for the large quantities order,

       and Western union and Paypal will be acceptable for the small quantities order.

Q8: Do you have cargos in existence ?

      Yes we have.

1. Professional: 

    Specializing in LED flashlights over 10 years.  With customers all over the world,  

    and hope to find a way to cooperate with you!

2. Warranty: 

    We provide free 1 year warranty for this item.

    If the real quality problems occurred to our product, it can be guarantee for 12 months from purchasing.

    However, if damage caused by incorrect operation or intentional damage, it can"t be guaranteed. 

3. OEM :

    Any customized logo and design can be made in our factory.  

4. Good Quality: 

    Our productions are safe to European market and USA market.

    Eco-friendly ,no harm to human body,meets CE,RoHS.  

5. Social Audit:  

   We have passed the social audit by BV.

6. QC: 

    We have QC during production and before packing.

7. LOGO: 

    Your logo can be laser engraving or silkscreen.

8. Price&Discount: 

    We can provide competitive price and discount for large quantity.

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