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FAQ:
Q1: Are you a manufacturer or a trading company?
We are a manufacturer. Our factory has great production capacity. The number of solar panels produced can reach more than 10,000 pieces per day.
Q2: Required mainly certifications?
Our products are certified by CE and RoHS. For small solar panels, it is in line with import requirements in places like Europe and the United States.
Q3: Your main product produced?
Semi flexible solar panel, SMT small solar panel, foldable solar charger bag and solar power bank, and other solar products suitable for end-consumer.
Q4: How many employees in your company?
We have about 100~120 employees, including office staff, R&D engineers, production line workers.
Q5: Can I have a sample order for your products?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q6. What about the lead time?
Sample needs 15 days, the batch production is based on your purchase quantity to determine the time, estimated to need 3-4 weeks.
Q7. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 4-8 days to arrive. Airfreight or seafreight is also optional.
Q8. How to proceed an order for solar panels?
Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.
Q9: How many years you guarantee your products?
Different products series have different guarantee period. we offer 1-5 years warranty to our products.
Q10: Is it OK to print my logo on solar panels?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
