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Home > Products > EU Germany Smart Home Wifi Wireless With LED Light RGB Alexa google home Mini WiFi Smart Plug Socket tuya
EU Germany Smart Home Wifi Wireless With LED Light RGB Alexa google home Mini WiFi Smart Plug Socket tuya Product Details Product Description
WIFI control Remote control Set Schedules Voice Control One APP control your home Device Sharing No Hub Required RGB LED Related Products Product Usage If can't connect, please confirm the following. · WiFi Band Routers - Only 2.4GHz. If your router broadcasts both 2.4 and 5GHz, please selected the 2.4GHz network with the app. If connection still failed, we recommend you call your ISP and had them completely shut off the 5 GHz network on the router; You are free to change the network to 5 GHz again after connecting; · Weak Internet - Please try to make your smart plug and router as close as possible when first connection, you can change the place after connecting successfully; · Connection Status - If the indicator doesn't flashing when you plug in the smart plug for first connection, please hold a 5 seconds press on the button of your smart plug and see if it's start flashing rapidly. If can't sync with the Alexa, please confirm the following. 1. Need to download Smart Life app and connect it successfully. 2. The Alexa app linked Smart Life account is same as the Smart Life account. Like one use phone number, one use email address, it won't work. 3. Please rename the smart plug device, and discover it again. Packing&Shipping Company Introduction Ningbo Mammutek Smart Technology Co., Ltd is a manufacturer for smart products. Such as smart socket (smart plug), smart switch, smart curtain, smart led light and smart Home products. Mammutek is professional at R&D smart products,OEM and ODM service could be offered according to customer’s demand. Mammutek engineer team start smart home products researching since 2015 in Chinese domestic market. To meet the demand of different countries and different people, we launch WiFi, Zigbee and BLE MESH series. Mammutek focus on Industry trends and technical issues reflected by the market, keep update our products and 24/7 technical support al. We’ve strong quality control system with IQC IPQC OQC, steps from raw materials to procurement,production, testing, sales and after sales service.Besides, each professional project engineer guides and follows up the whole product procedures from mold design, circuit design, structure design to final performance assessment, sampling and mass production. Mammutek has built cloud service in North America, Europe, Asia, South America etc. and support Amazon Echo, Google home, etc. Smart life your way Mammutek look forward to working with you to build a smart life. Certifications Exhibition FAQ Company related 1. Q: Who is Mammutek? A: Mammutek is the smart home products manufacture, specialized in smart plug/socket, smart switch, smart light and smart curtain, located in Ningbo, Zhejiang, China 2. Q: Mammutek make smart home products only? A: Mammutek engineer team start home products researching since 2015 in Chinese domain market. 3. Q: Mammutek do OEM only? A: Mainly we do OEM for you, we also have a professional ODM team to design with your idea, New Graphic design would be offered with 2 weeks. Furthermore, we can upgrade digital products to smart system according to customer’s request. 4. Q: Do you source other products also? A: We have a big sourcing team to provide Zigbee/Ble-mesh/Wifi smart home related products. Production related 1. Q: How to add my logo? A: Silk-screen printing or Lazer marking. 2. Q: Payment terms A: TT payment with 30% deposit first and 70% against fax B/L copy normally, and it’s negotiable if need better payment terms. 3. Q: OEM MOQ A: MOQ 500 pcs with customer brand. Please check exactly with our sales. 4. Q: Samples lead time A: Normally 7-10 days. 5. Q: Mass production inspection date A: One week before shipment. 6. Q: Production lead time A: 30-35 days after order confirmed. Smart Product Relatrd 1. Q: Why failed in adding device? A:1. Make sure the device is powered on and close to your mobile phone when adding device. 2. Make sure your mobile phone is connected to the Wi-Fi network and your Wi-Fi router is working properly. 3. Make sure the device is ready for configuration. Please refer to the Product Instruction "Add Devices in Easy Mode"or "Add Devices in AP Mode" for details. 4. Make sure the connected devices have not reached the maximum number of Wi-Fi router. If not, please disconnect the network of some devices. 5. Make sure password of the Wi-Fi network is correct when adding new device. 6. Make sure you have selected 2.4GHz Wi-Fi network if you have a dual-band Wi-Fi router. 7. Make sure you have not used any Chinese Characters to name your Wi-Fi network. 2. Q: Can I control device with 2G/3G/4G network? A: When adding device for the first time, it requires that your mobile phone and device are connected to the same Wi-Fi network. After adding device successfully, you can remote control your device with 2G/3G/4G network 3. Q: How can I share my device with others? A: 1. Open you Smart Life APP, select your device and tap the button in the top right corner. Tap "Device Sharing" and "Add", then select the country/region where the account belongs to and input the account (a phone number or an E-mail address) you want to share with. (Please make sure the phone number or E-mail is registered.) 2. Open you Smart Life APP, tap "Profile" on the lower right corner of the APP. Select "Device Sharing" and add device you want to share with others, then select the country/region where the account belongs to and input the account (a phone number or an E-mail address) you want to share with. (Please make sure the phone number or E-mail is registered.) 4. Q: How can I manage the device shared by others? A: Open you Smart Life APP, tap "Profile" on the lower right corner of the APP. Tap "Device Sharing" ,you will find devices shared by others. 5. Q: Why I failed in binding account/Skills? A: Make sure you have select right country/region. Try to change a different Internet Explorer when binding account. total0items Comments |