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Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Samples can be send within 1 day, mass production time needs 1-2 weeks for order quantity
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available,for OEM order, our MOQ is 6000pcs each model
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship goods by Sea, It usually takes 16-18 days to arrive customers port
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 monthswarranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation. Q9: HOW about the products price ?
A: $2.45/pc FOB ningbo for JA-1972,$2.4/pc FOB ningbo for JA-1972B,$2.35/pc FOB ningbo for JA-1972C, If need with USB charging wire, then add $0.3