1. Q:What are the existing bulb standard?
A: 3W,dia:55mm,low voltage, dimmerable.We could offer bulbs in 3000K~6500K ,the most popular color is cold white-6500K,warm white 3000K bulbs.Customized color temperature like 4500K, MOQ will be 10000pcs for led bulbs.
2. Q:Can LED bulbs be replaced if it does not work?
A:The bulbs we provided are low-voltage ones which are cutomized,but the bulbs in local market is high-voltage ones.They can not be used in low-voltage Hollywood mirror. so you cannot by low-volatge LED bulbs from market.
3. Q:What is the difference for high-voltage led bulbs and low-voltage led bulbs?
A: All of Hollywood mirror we made is in low voltage version.The advantage is very safe that customers could replace the bulbs even when the power is on.The defect of high-voltage is that the light will flicker when dimming to the lowest level.
4. Q:What certifications did you pass?
A: CE, MSDS,RoHS, FCC,SAA.
5. Q:What are the methods of dimming?
A: We have Metal rotated switch and touch sensor switch.
6. Q:What kind of packing do you have?
A: We use safe mail order packaging and can pass the drop test.
7. Q:Do you provide sample, and what is the sample policy?
A: Sure, you must evaluate our quality.Sample will refund once you placing the initial order.
8. Q:What if the glass part and other accessory broken?
A: We will reprovide all the spares for you.and you can replace it by your own side . we have 1 year guarantee for the products.
9.Q:What is the Hollywood LED Mirror Power Supplies?
A: Power by DC Adapter of EU/US/UK/AU Plugs for choose(Regualr type pass CE/LVD Low Voltage Directive; We have high quality USA UL/Korea KC/Japan PSE/AU SAA report adapter as customer requiry)