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Installation tips:
1.If you have a waterproof LED strip, should peel off silicon on the surface around soldering line area and gently slide in the strip light into the connector body and you'll feel the connector grab the ribbon.
2.If you have a non-waterproof LED strip, just slide in the ribbon and make sure positive and negative poles match.
Safety Notice:
To avoid electric shock and burn, turn off the power before cutting and reattaching light strips.
OX LIGHTING
OX Lighting Tech,co,ltd,founded in 2009,is a high-teach manufacturer which focuses on the design,development,products,sales and service of LED lighting.Our main products are LED panel light, LED tube light T8&T5,LED flood light,LED strip light and so on.
These products are hot-selling abroad and we have coopeartion with our customer from North America,Germany,Japan and south american.R&D is our key power to keep us being innovative and productive. our products have got approval of CE/RoHS/LVD/EMC/FCC/VDE/PSE/TUV and other related authentication.
Looking for partners to set up a long-term business relationship throughout the world.we believe that our high quality products,competitive prices and best service will create win-win for both sides.
Q1. Can I have a sample order for quality?
A: Yes, we offer free sample to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time ?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks.
Q3. Do you have any MOQ limit ?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for your products?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order
Fourthly We arrange the production.
Q6. Is it OK to print my logo on strips or package?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for led strip?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.