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FAQ
Q1. Can I order samples for led lights?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable
Q2. How is the delivery time?
A: The sample takes 2-3 days, the batch production time takes 1-2 weeks, and the order quantity exceeds
Q3. Do you have any MOQ restrictions on LED light orders?
A: Low MOQ, 1pc for sample inspection
Q4. How do you ship the goods and how long does it take to arrive?
A: Large quantities of goods are usually shipped by FOB. The port is in Shenzhen. Small-volume express delivery (Fedex, DHL, EMS...) airlines and shipping are also optional.
Q5. How to deal with the order of led lights?
A: First, please let us know your request or application.
Second, we quote based on your request or our recommendations.
Third, the customer confirms the sample and deposits it in a formal order.
Fourth, we arrange production.
Q6. Is it possible to print my logo on a led light product?
A: Yes. Please inform us before production and confirm the design based on our samples.
Q7: Do you guarantee the product?
A: Yes, we offer a 3-year warranty on our products.
Q8: How to deal with faults?
A: First of all, our products are produced with strict quality control system, defect rate
Less than 1%.
Secondly, during the warranty period, we will issue a small number of new lights for new orders. for
Defective bulk product, we will fix it and resend it to you, or we can
Discuss solutions based on actual conditions, including recalls.