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2.All products use export enhanced packing. Customized packing is available as well. For small scale or urgent order, we will arrange shipment with DHL, UPS, FedEx, EMS and pro airline etc. For large scale order, we can deliver via Sea Air Train and Truck etc.
Product Description
Risen&Green was founded in 2012 and is one of the top global growing and hydroponics manufactures and suppliers. We serve OEM and ODM customers from over 50 countries. We are mainly engaged in grow ballast, reflector and bulbs and more-everything you need to build complete indoor gardening and hydroponic systems.Our factories lead the industry in quality and pricing, Make your smart choice. |
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Packing & Delivery
1.Payment: TT, LC, West Union and alibaba trade assurance etc.
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FAQ
Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 3-4 weeks.
Q3. Do you have any MOQ limit for order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea. Airline also optional.
Q5. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on grow light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be low.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.