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1 Reply your enquiry in 24 working hours.
2 Experienced staffs answer all your questions in fluent English.
3 Customized design is available. OEM&ODM are welcomed.
4 Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs.
5 Special discount and protection of sales area provided to our distributor.
1 Reply your enquiry in 24 working hours.
2 Experienced staffs answer all your questions in fluent English.
3 Customized design is available. OEM&ODM are welcomed.
4 Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs.
5 Special discount and protection of sales area provided to our distributor.
Q1: What is the Warranty for LED bulb lamp?
A1: For LED bulb lamp ,we have 3 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.
Q2: What is colour temperature?
A2: Royalslite's LED Lighting offer lamps in warm, natural,pure and cool white with colour temperatures measured in Kelvin (K). The lower the colour temperature is, the warmer the light given by the LED:
Warm white = 2700K-3200K Natural white = 4000K-4500K Pure white = 5000K-5500K Cool white = 6000K-6500K
Q3:: What is CRI?
A3: CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.But there are some suppliers write a high data to attract clients,please note.
Q4:What is the AC Voltage tolerance for our LED bulbs?
A4: Their AC voltage tolerance is +/- 10%.
Q5:Is there cheap shipping cost to import to our country?
A5: For small order,express will be best.And for bulk order,sea ship way is best but take much time. For urgent orders,we suggest via air to airport plus our ship partner send to your door.
Q6:Can we get support if we have our own market position?
A6: Please inform us your detailed mind on your market demand,we will discuss and propose helpful
suggestion for you,to find the best solution for you.
Q7: Do you have OEM or ODM experience?
A7: Yes, we focused on lighting for years and have lots of big cases. we have ability and will be happy to be your official supplier.
Q8:How about the after sale service?
A8:Customers” satisfaction is always our No. 1 priority. If you have any problem or doubt about our product
or policy, welcome to contact us by email or phone. We’ll respond you within 24 working hours.