Xiamen Royalslite Electronics Co., Ltd.

Q1. Can I have a sample order for CFL light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-7days, mass production time needs 1-2 weeks for order quantity more than 
Q3. Do you have any MOQ limit for CFL light order?
A: Low MOQ, 2 pcs for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5/7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for CFL light?
A: Firstly let us know your requirements or application.

Secondly We quote according to your  requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order. 

Fourthly We arrange the production.
Q6. Is it OK to print my logo on CFL light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1-2 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly,Our products are produced in strict quality control system and the defective  rate will be less than 1%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.  For defective batch products, we will repair them and resend them to you or we can discuss

the solution including re-call according to real situation.

1 Reply your enquiry in 24 working hours.

2 Experienced staffs answer all your questions in fluent English.

3 Customized design is available. OEM&ODM are welcomed.

4 Exclusive and unique solution can be provided to our customer by our well-trained  and professional engineers and staffs.

5 Special discount and protection of sales area provided to our distributor.

 Any Question, feel free to ask Reed  !!!!!!!!!!

Skype/WhatsApp/WeChat: +8618959221698

QQ: 2192169331

web: www.royalslite.en.alibaba.com