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Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
1.100% Manufacturer
Our factory is in Jiangmen, China with 70-80 staff who is with best creditability,
reliability at your absolute promise. We have many years production experience and export experience. 1.100% Manufacture
2. Good service
1)Your inquiry related to our products or prices will be replied in 24hours.
2)OEM&ODM, any your customized lightings we can help you to design and put into product
3)Distributer ship are offered for your unique design and some our current models
4)Protection of your sales area, ideas of design and all your private information.
3. Quality control
Every single piece of product, every production, procedure is inspected and controlled before packing the goods
into export carton. We ensure every of product shipped are of good quality.
4. After sales service provided
Besides, after sales service is necessary for more understanding for your needs. We do keep a close concern.
ADD:4th Zhongxin Road,Hetang Town,Jiangmen City, Guangdong Probince China.529000
TEL:0750-3335358.
Web:http://www.singmingled.com
Phone:86-13427182879
Contact :Oscar