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Company Information
FAQ
Q: Do you have any MOQ?A: Yes, MOQ is 20 pcs.
Q: What is the lead time?
A: I will ship out immediately if we have a stock, most of items need 3-5 working days.
Q: Will it come with the retail box?
A: Yes, we will send it with the retail box.
Q: When can I get the tracking number?
A: I will let you know at the first time after shipping out.
Q: How long is warranty for items?
A: 1 year.
Q: Could you print LOGO for items?
A: Sure, I can help you print LOGO as your request.
Q: Can we get the sample to check before place large quantity?
A: Sure, sample is available.
Q: How to order?
A: Tell me the Items model and quantity you order. I will make the Proforma Invoice for you. And then I will arrange the items after got your payment.
Q: Which will be the cheaper shipping cost?
A: The shipping cost we quote for you is the cheaper one. But the delivery method is up to you.
After-sale Service:
Our factory rejects to deliver poor quality products. If you want to purchase goods at a very low prices in order to make a higher profit, the result must be a headache -- rework. In this way, your cost will be increased and you will lose your customer"s trust. So please take our quality into your consideration first when you compare our prices with other suppliers. Please check the goods before you signing the express delivery.
If the goods have any deficiency, please inform us within 3 days.
If the goods function wrong, please state the problem and take photos for us, our engineer will confirm the issues you state. Once it is confirmed as quality issue, we will replace or repair the goods freely for you.