Zhongshan Pyramid Lighting Co., Ltd.

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order for led light to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:The lead time of  sample is 3-5 days, the lead time of  large quantity is 1-2 weeks for led light.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1 pc sample checking is welcome.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship the led light by DHL, UPS, FedEx or TNT. It usually takes 5-21 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application for led light.
Secondly We quote according to your requirements or our suggestions for led light.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production for led light.

Q6. Is it OK to print my logo on led light product?

A: Yes. It is OK to print your logo on led light product. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1 years warranty to our products.

Q8: How to deal with the faulty for the product?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.

For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

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