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Product name: | Bedside motion sensor lamp |
Working voltage: | 5V |
Battery type: | 4*AAA |
Q1. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 5-7 weeks for order quantity more than
Q2. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by sea , It usually takes 10-35 days to arrive. Airline, DHL, UPS, FedEx or TNT also optional.
Q4. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q5: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
Q7:Term of payment ?
A: T/T 30% balance payment, balance paid before shipment or against B/L copy .
Q8. How to contact you?
A: At any time,you can contact us by E-mail , we will reply you within 24 hours, or call us directly if anything urgently. we will solve all your questions with patient.