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FAQ
Q: Can you support OEM?
A : Yes,of course we support OEM,just send your picture,we can design 3D model for free!!!
Q: What about warranty?
A : We offer 24 Month warranty for our products, only replace ,Quality is very important for long term business, that's what we do;
Q: How can I Secure my payment?
A:For Sample, Paypal is no problem; For mass production, T/T/Western Union is available, which depends on different product and different quantity;
Q: Where Can I get detailed specification Regarding this product? Catalogue and price list?
A: Pls contact us for details, thanks!
Q: What is shipping method?
A: It depends on your requirement, all available, such as DHL/UPS/FedEX, TNT, special line, Air Cargo, Sea Cargo, Post, etc. We'll try our best to help you save money;
Q: Sample policy?
A: Sample is available, normally it takes 2~3 work days to prepare, and shipping samples to your country takes 4~6days by DHL; Sample fee will be refunded in your real order;
Q: How to work with us?
A: We are very sincere to do business with you, normally, after order or the model confirmed confirmed and deposit paid, mass production will be arranged; we'll keep you posted about status of production. When it's finished, we will arrange shipment door to door to your global office;