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Remarks:
1. Warehouse in European,fast delivery and lower cost;THE SECOND-DAY DELIVERY !!
2. By Express: Such as DHL, UPS, TNT, FEDEX etc. The dispatch time is about 3-7 working days.
3. Air Freight: When you order more than 100kgs which will be more economical than express.
4. Sea freight: Shipping by SEA is available after customer provide destination port.
5. Agent designated by client: Please tell us the contact details of your shipping agent/forwarder.
1. Respond within 24 hours
2. N-to-1 service mode: salesman,assistant,logistic team,technical support engineer.
3. Warranty System: Warranty Agreement can be signed
4. Test report: the reports can be provided for every order
5. All the led explosion proof lights come with 5 years warranty
Established in 2010, Unicorn is a fast-growing company specialized in supplying energy saving products. With high quality, attractive price, in time delivery and excellent services, we achieve great success in a short time.
We are equipped with advanced manufacture equipment and quality test instruments and strictly carry out ISO9001:2000 quality management system. At the same time, our products are up to grade with both domestic and international standards, such as TUV, SAA, CE, C-TICK, RoHS, Certificate and LM79, LM80, TM21 report.
Our aim is to "Bring values to customer, grow up together with suppliers, cultivate employees, and share social responsibilities"
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Forthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.