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Dongguan VELLAA Lighting & Electric Appliance Co., Ltd. is a high-end LED lighting company, being particularly outstanding in technical support. VELLAA emphasizes on developing patent products with independent intellectual property rights. Creative and valuable products make us a front walker in lighting area.
Brand Mission ---- Making Life Colorfull.
Brand Individuality ---- Professional, Creative, Focuse.
Q1:Can we get some samples? Free or any charges?
Yes, you can get free sample if we have in stock.
If the sample needs to be customized, it should be paid for the sample.
Q2: How can we get a quote?
We will offer you the best quote after we get the product specifications such as quantity, LED IC Types, etc.
Q3: What is the warranty?
Normally we Provide 5 years warranty, and longer warranty can be negotiated.
Q4: Can you make customized ?
Sure, we can make customized as your requirements.
Q5: What about the lead time for the sample and big order?
1-2 days if we have in stock, 3-5 days for the small order,
6-10 days for the big order.
Q6: What shipping method can i choose? How is the shipping time?
For small order, by express like DHL,UPS,TNT FedEx etc, about 3-7days.
For big order, by air about 7-12 days, by sea about 15-35 days.
Q7:Which port can be choosen for delivery?
Mainly Shenzhen /Guangzhou , or other domestic place will be fine too.
Q8:Can you help to deliver by door to door?
Yes, we can help to Deliver to you by door to door, very please to serve you.
Contact : Begin He
E-mail: begin@vellaa. com
Tel: +86 13630113824