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China suppliers best quality outdoor waterproof led Christmas decoration string light
product parameters
1. Reply your inquiry within 24 working hours.
2. Well- trained, experienced staffs answer all your questions.
3. OEM service.
4. pecial discount are offered based on order quantity.
5. Exclusive and unique solution can be provided to your customers by our well-trainded and professional engineers and staffs.
6. Your sales area, design and all your private information will be protected.
7. After-sales service: We offer 2 years warranty for all your products. If there is problem with our products, you can contact us at any time. Please send us the pictures and videos to show us the problem. We will glad to help you to solve the problems. And if you need some replacement parts to repair the product. We can send you free but you need t pay the shipping.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.