1. Can I have a sample of LED lamp? What about the lead time?
A: Yes, we welcome sample orders to check the quality. Mixed samples are acceptable. It will take 3-5 days for samples and 1-2 weeks for batch production, so it can be calculated.
2. Can you customize it for us?
A: Yes. Please inform us formally before production, tell us your detailed requirements, and confirm the customization according to our samples.
3. How to buy products from you?
A: Tell us your requirements for products, styles and sizes. Send us the vector map of the product. Then, we will give you a reasonable quotation according to your products.
4. How to order LED lights after receiving samples?
A: Let us know your request or application first. Secondly, we offer according to your request or our suggestion. Third, the customer confirms the sample and deposits the formal order. Fourth, arrange production.
5: How to deal with the fault?
A: First of all, our products are produced under strict quality control system, and the defect rate will not exceed 0.2%. Secondly, during the warranty period, we will send new lights with small batch of new orders. in order to
For defective batch products, we will repair them and send them to you again, or we can solve them according to the actual situation.