Zhuhai galaxy technology co., ltd.,establi shed in 2011, and expanded production in Zhuhai in 2015. The company mainly engaged in production and development of outdoor lighting, indoor lighting, emergency lighting, electronic controller, ele ctronic ballast, lamp intelligent drive equipment, senior industry technology r & d team, longterm stable channel partners to provide stable and various engineering needs.
If the quantity of order is not very big,we could send them to you by express delivery,such as TNT,DHL,UPS OR EMS etc.
If order is big ,we will advise you use Air Shipping or Sea Shipping through your nominated forwarder agent.Our long-term cooperated agent also available.
FAQ
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 7 days, mass production time needs 2-3 weeks for order quantity more than 300,mass production time need to consult.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping isn`t the same optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
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