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Haining Oute Lighting Co., Ltd was founded in March, 2010, which is a professional lighting enterprise that specializes in producing Edison bulbs, LED filament bulbs and Halogen lamps. Our customers cover more than one hundred countries and areas all over the world so far. During these 8 years, Oute Lighting has changed a domestic-foreign trade enterprise of production and sales unification with dozens of employees from a 2 employees of a domestic factory. We adhere to the service concept of "Quality first and customer first". Meanwhile, we also pay much attention to brand and integrity. It is worth mentioning that our company develops rapidly at the growth rate of 20% annually in lighting industry.
Company Mission: Light the world and warm everyone, we will give customers infinited light and enjoy with high-quality production system and continued improved service network system.
Company Vision: To make employees and customers earn more money using our perfect products!
Pre-sale Service
1. Good Quality + Factory Price + Quick Response + Reliable Service, is what we are trying best to offer you
2. All of our products are produced by our professional workman and we have our high-work-effect foreign trade team, you can totally believe our service.
3. We have rich experience of design, manufacture and sell Edison bulb, we cherish every order from our honor.
After you choose
1. We will count cheapest shipping cost and make invoice to you at once.
2. Check quality again, then send out to you at 7 working days after your payment.
3. Email you the tracking no, and help to chase the parcels until it arrive you.
After-sale service
1. We are very glad that customer give us some suggestion for price and products.
2. If any question,please contact with us freely by E-mail or Telephone.
Q1. Can I have a sample order for edison bulb
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for edison bulb order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for edison bulb?
A: Firstly let us know your requirements or application.
secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q. Is it OK to print my logo on edison bulb?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the edison bulb?
A: Yes, the lifetime of edison bulb is 3000 hours.
Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.