A Farce Between A Boss And A Salesman
It is common to find a bad time during the communication between salesman and factory and customers. However, a big taboo in the industry is that you must not let your dissatisfied mood dominate, or even show it directly in front of the boss and customers. Even if you feel wrong in your heart, you don't have to be embarrassed in front of customers and bosses.
One such thing happened to Bill's company.
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In the middle of last month, a long-standing customer of Betty came to visit the company. Betty was overjoyed and went to the hotel early in the morning to receive customers. Betty took the customer to the conference room, sat down and started talking about the product.
Just at the beginning of the offer, the boss entered the meeting room.
After greeting the customer, the boss also learned from Betty which stage the customer talked about at present. Then the boss warmly invited customers to his own office to talk about it. At this time, the boss asked Betty to go back to his seat and continue to do her own things.
Betty was not happy at once. He deliberately closed the door loudly when she went out of the meeting room. The boss seemed to had noticed that something was wrong in Betty, but he kept silent as the customer was there.
When the customer entered the boss's office, Betty went back to her seat and looked indignant. The business colleagues nearby also saw the process. Maybe she was split hairs, and then she broke out. She said loudly to her colleagues: "I didn't expect the boss to be such a person. I spent a lot of time and effort to follow up with this customer from development, but I didn't expect to be interrupted by the boss when I was about to be able to successfully cooperate. This shows that he is grabbing my customers. What is my previous effort? "it's hard to prevent domestic thieves"!”
Although the boss closed the door in the office, he also heard Betty's complaints outside very clearly, but in order to stabilize the overall situation, he did not pay attention to her for the time being. Hear the boss and customers in the office continue to talk and laugh, Betty, is more volatile. Directly knock on the door to enter the office and say: Boss, I asked to be part of the meeting. After all, I'm the host of the client. The boss began to look a little embarrassed after hearing this. It was naive for her to do things like this in front of the customers. The boss has something about the product price that needs to be communicated with the customers in-depth to seek deeper and long-term cooperation. But Betty thinks he wants to grab her customer?!
Think of this, the boss said with a smile, I will communicate with you later, now we are almost finished. Unexpectedly, Betty directly retorted, boss, this is my client. I have the right to know what you are talking about. Otherwise, I have been so hard to bring them here before, but you stopped me. Do you think that's good?
The boss turned red with anger at this time, but he kept a steady tone and said, "I'm talking to the client about business. I'll talk to you later. Now you go out to work first."
Betty refused to accept the boss's order to go out, and she firmly believed that he wanted to grab her customers. She shouted back: "what else can I do? It's useless to do so much work.".
The boss said helplessly: if you don't do it, you can go. Betty was smart this time: Ok, but you have to prove that you dismissed me, not my own voluntary resignation! The calculation in her heart was also very shrewd, so she had double salary compensation.
The boss refused. Betty started a fight directly in the company and called the police. Then the police came to the company and told them that the police would not accept the case, so the Labor Bureau came. After various disputes, the Labor Bureau finally decided that Betty resigned voluntarily. In this farce, Betty lost both her clients and her job. After all, she was likely to have a bad reputation in the industry. After all, the circle of foreign trade is small.
However, at that time, the customers also saw the farce. Before leaving the company, Betty turned around and said angrily to the customers, " DONT DO THE BUSINESS WITH THIS COMPANY, THEIR PRODUCTS QUALITY ARE REALLY BAD !" and then left. Unexpectedly, the customer then sent all the information about the noncompany products that Betty sold to him to the boss. The boss was deeply sighed with emotion that not to use this man.
Therefore, we can see from this matter that it's disrespectful to use your energy to fight for a moment. On the contrary, they are disrespect, gaffe, and failure.
If you are in a situation that you don't understand, you should first control your emotions and stabilize the overall situation. And believe your company and leaders, in addition to customers, the company leaders are the people who pay you, there is no need to be angry with the boss.
And the most important thing is that the reason why a boss can become a boss is that they have their own advantages and their cognitive height is beyond our understanding. So IQ and EQ are so important that no matter how high your IQ is, you can't make a big deal if you don't control your mood. If you want to do something, you have to be a man first and then do it well!