The after-sales service concerning incremental encoder offered by Shanghai Hengxiang Optical Electronics Co,ltd. is highly spoken of by customers across the world. Though being essential for customer loyalty, after-sales service is a step that is often neglected by most manufacturers, since many of them are only concerned about selling the products and thus, end up missing an excellent opportunity of turning customers into recurring buyers. As for us, we concentrate on the follow-up feedback or keep contacting with customers on a regular basis. Moreover, our after-sales service involves warranties under time constraints, upgrades or repair service.
Hengxiang is a absolute encoder manufacturer of household names in China. The absolute encoder series has many styles to meet the diversified needs of customers. It can be placed at the end of rows. It can also be placed away from the wall so that customers have a chance to view products from all sides of the display. People can trust that the electromagnetic radiation emitted by this product is negligible, not to mention affecting their health.
The current business goal for us is to better serve the customers. We will fulfill customers’ legitimate expectations at any time and create more possibilities for our customers.
