Hangzhou SanYuan Cable Co., Ltd. provides quality after-sale customer support on several channels. They are email, phone, live chat, etc. Details are listed at the Contact Us page. Here we give you some pros and cons of these online customer service channels. Email can be frustrating if there is a lot of back and forth required and Phone support can be very time consuming and costly. So we recommend Live chat most. It is a good mix of email and phone support. It makes back-and-forth less cumbersome by allowing our after-sale service teams to hash out issues in real-time without the necessity for long phone conversations.
As a well-known firm, SanYuan always focuses on 75 ohm coaxial cable. SanYuan produces a number of different product series, including 50 ohm coaxial cable. Various kinds of tests for SanYuan coax cable has been conducted by third-party labs. These tests include dimensional stability testing, harmful substances content testing, and colorfastness testing. This product is safe enough. Its fabrics are free of any toxic or chemical substances that would do harm to the human body.
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