What should I do once I receive automatic machine imperfections?

YINGDE VENTECH INTELLIGENT EQUIPMENT CO., LTD. will work with you to make it right! If you receive a defective, incorrect or incomplete automatic machine, please call our customer service team as soon as possible. Typically, if damaged or defective parts and products are covered by our warranty, we will arrange for a replacement or repair of your item, and we’ll take care of any shipping or postage costs you may incur. Make sure you follow the stated returns policy and we will provide notice of the problem by e-mail and then follow up with letters via fax or regular mail.

With top-notch technology, VENTECH offers the highest quality foam cutting machine. VENTECH INTELLIGENT EQUIPMENT's automatic machine is various in types and styles to meet the different needs of customers. Workmanship inspection for VENTECH factory automation will be seriously treated. The product will be inspected in terms of stitching, seaming, washing fastness, pressing, and other workmanships. Its advanced serve system allows it to avoid unnecessary production waste. VENTECH INTELLIGENT EQUIPMENT will strive to satisfy customers, the general public and the people in the countries (regions) where the business is located. Its operating noise has been reduced as possible.

We believe innovation drives to success. We cultivate and enhance our innovative thinking and apply it to our R&D process. Besides, we continually invest in research and technology, hoping to provide unique and practical products for customers.