What should I do once I receive challenge coin imperfections?

Wenzhou Maotong Crafts Co., Ltd. has set up some regulations and plans to deal with such an issue. Once you receive the challenge coin and find it imperfect, please notify us the first time. Maotong has a tracking process for the finished products that are exported. It means that we can find relevant records in the shortest time, find a suitable solution, and develop corresponding measures to effectively prevent those problems from happening again. Every procedure will be checked on by our QC inspectors to find out what leads to the problem. Once the cause is confirmed, we will make compensation or seek other measures to satisfy you.

Maotong is a professional manufacturer based in China. We have a solid reputation for designing and manufacturing award-winning bookmark. Maotong's main products include trolley token series. we custom name badges undergoes a series of production processes including material preparation, CAD design pattern, material cutting, and sewing. All these steps are conducted by professional workers. The product has been heat-treated to enhance its hardness. The product blends seamlessly with any architecture. With proprietary diffusing lens and reflector system, it delivers an optimal light distribution. Its material can be made of zinc alloy, iron, copper, brass, silver, etc.

our team is committed to 'ensure every customer in the world the high quality metal gifts'. Call!