What should I do once I receive indoor matting agent imperfections?

Though we ensure a high pass rate of indoor matting agent thanks to our strict quality control system, there may be some imperfections found owing to the minor incidents occurring during the shipment. In such cases, customers should take some photos of the product with a focus on the imperfections. Once we have confirmed the fact with you through email or phone, we will rapidly ship another product with premium quality to guarantee your interests. Customers can also check out our warranty policy to learn about our compensation terms and conditions.

Wuhan Yincai Technology Co.,Ltd has successfully established its own brand in the field of leveling agent for powder coating. Yincai Technology's main products include aluminum brightener for powder coating series. The quality check for Yincai anti-wear agent for powder coating will be conducted at the final production stage. The performance evaluation in terms of its solar power generation will be conducted by the QC team. Its technical parameters are in line with International standards and guidelines.

We truly embrace sustainable development. We proactively reduce production waste, increase resource productivity, and optimize material usage.