What should I do once I receive smart toilet imperfections?

Ningbo Mocon Intelligent Appliance Co.,Ltd. has set up some regulations and plans to deal with such an issue. Once you receive the smart toilet and find it imperfect, please notify us the first time. Mocon has a tracking process for the finished products that are exported. It means that we can find relevant records in the shortest time, find a suitable solution, and develop corresponding measures to effectively prevent those problems from happening again. Every procedure will be checked on by our QC inspectors to find out what leads to the problem. Once the cause is confirmed, we will make compensation or seek other measures to satisfy you.

Mocon has built a reputation for excelling at developing and manufacturing the best bidet toilet seat. We have accumulated years of experience in this field. Mocon focuses on providing a variety of smart toilet for customers. This product has the consistency of product performance during a certain period. It is a quality-proven product and has been certified under CE. This product will dramatically contribute to profitable growth. Thanks to its easy operation and maintenance, it helps lower operating costs. There are no crevasses for germs to generate on the product.

Modquen is the life line of our company, so we will respect every feedback from our customers. Inquire!