What to do if electric bicycle brushless motor controller is damaged during shipping?

Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Hoprio group arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.

Hoprio stands out from the fierce competition of manufacturing brushless die grinder. We develop rapidly in recent years. Hoprio's brushless die grinder series contains multiple sub-products. The production process of Hoprio electric angle die grinder begins with a rigorous inspection of all incoming raw materials. The materials have been tested for color, grade, and composition. The product features high efficiency. It is developed with automative and intelligent technologies which guarantee efficient and rapid production.

We have invested efforts in sustainability throughout the entire business operations. From raw materials procurement, workmanship, to packaging methods, we comply with relevant environmental regulations.