What to do if EVA tool case is damaged during shipping?

If the EVA tool case you have ordered is arrived damaged, please contact Dongguan Prosperity Sports Goods CO. Ltd Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Prosperity Outdoor Sport Goods is a Chinese supplier of quality dry backpack. We provide rapid, reliable and cost-effective manufacturing support. Neoprene fabric is the main product of Prosperity Outdoor Sport Goods. It is diverse in variety. The product can provide uniform and faultless results. It can complete its task normally and reach the predetermined requirements without any failure. It is widely sold to North America, South America, Europe, Japan, Korea, South Asia, etc. One of our customers said that it is not heavy which makes wearing it very easy. I love the size as well, not too overbearing. I can dress them up or dress them down! It is used across a wide range of food, cosmetics, electronics as well as sports applications.

Our company understands the global nature of today’s manufacturing and we are ready to support customers' needs. Our products and service will always be custom-tailored to meet these needs.