What to do if fabric hair clip is damaged during shipping?

If the fabric hair clip you have ordered is arrived damaged, please contact Dongguan Doosen Jewelry Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Duosen is a famous brand that specializes in producing organic fabric headband for years. The fabric hair accessories series has many styles to meet the diversified needs of customers. The product runs much cooler than traditional incandescents, which minimizes the deterioration to light fittings, shades, and decoration. The product is super gentle on users' hair and skin. All fabric bow hair clip products have achieved national certification of the safety standard certificate. It can go with any hairstyle with its elegant and delicate design.

We stick to sustainable development. We keep eco-friendly manufacturing, reduce waste through reuse and building quality products that last and thereby promoting sustainability.