What to do if hollow rotary encoder is damaged during shipping?

The surest way for customers is to purchase cargo transportation insurance before transporting. Once the products are damaged, the first thing needs to do is make contact with the local shipping company or agent, and notify them immediately. The shipping company is required to offer a written confirmation of the damaged products, which is very important evidence for the purpose of claiming to the shipping company and the insurance company. Also, checking the types of the shipping transaction. If customers choose EXW during the transaction, then all responsibility is transferred to the purchaser and the seller won't be responsible for it.

Shanghai Hengxiang Optical Electronics Co,ltd. has a strong advantage in the optical lenses trade area. According to the material, Hengxiang's products are divided into several categories, and absolute encoder is one of them. The inspections of HENGXIANG optical mirror lenses are strictly conducted. These inspections cover performance check, size measurement, material & color check, adhesive check on the logo, and hole, components check. The product is receiving greater market attention and is rather promising in the future application.

The HENGXIANG brand devotes into the wonderful vision of becoming a competitive triangular prism lens manufacturer. Inquire online!