What to do if plain canvas bag is damaged during shipping?

Does our best to protect the pieces against breakage, but no guarantees can be made. If you see any damage, please make note of it. This will help greatly in case of claims against the carrier.  takes such matters very seriously and will look into individual cases thoroughly.  We're really sorry with the accident. Do contact us via any channels and we'll do our very best to put things right.

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Our professional team in Universe will provide professional service for our customers. Call now!